Tag: Telephone Interviewing

Call Center Interviewers

Perfecting the Cold Call

To perfect the cold call, you must have discipline. Yes, discipline. Cold calls are generally powered by automatic dialers, and those dialers send the calls over to human operators once they’re answered. Human operators don’t get much of a warning that they’re getting a call other than actually getting the call. Because of that, operators…
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April 23, 2019 0
Call Center Interviewers

Meet Quotas on Quantitative Research Projects

We need to make sure we speak to all types of people. This means that we have to make sure we fulfill quotas for different age groups, gender, race, household income, etc. So there are times when a person is nice enough to participate, but cannot complete the survey because the quota they fall under…
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February 18, 2019 0